All your Questions answered
  • During the 7 day trial period, you get full access to our diverse range of movement, mindful and nutrition classes. It's a chance for you to explore the platform and experience the benefits of our holistic wellness offerings.

  • To begin your free trial, visit our website and click on "Start Your 7 Day Free Trial." Follow the simple steps to create your account, and you're ready to enjoy the classes. The free tiral is for new clients only.

  • At the end of your free trial period, your membership will automatically renew unless you inform us otherwise by cancelling your membership. Should you decide the service isn't suitable for you, please ensure you cancel by the end of day 6, as we are unable to offer refunds.

  • You can cancel your subscription anytime. Just log in to your account, navigate to your subscription settings (active packages/memberships), and select the cancellation option. Your membership will end at the close of the current billing cycle. Please note that refunds for unused days are not provided. We do not provide refunds for auto renewals that have not been cancelled before the 7 days. For assistance, reach out to us at hello@wholesomeglow.co.uk.

  • Your subscription will automatically renew unless you cancel before the 7 day trial period ends. Unfortunately, we cannot offer refunds once payment has been taken. Thank you for your understanding.

  • No hidden fees! The trial is genuinely free, and you'll only be charged if you choose to continue with a subscription after the trial period.

  • After subscribing, log in to your account on our website. Explore our library, and enjoy everything at your convenience on your preferred device.

  • Absolutely! Our classes accommodate all levels, with instructors providing modifications to make them accessible and enjoyable for everyone.

  • Yes, our support team is here to assist you. Reach out to us at hello@wholesomeglow.co.uk for any questions or assistance during your trial period. We will try our best to get back to you within 24 hours.

  • Certainly! Our platform is designed for flexibility, allowing you to access classes seamlessly on multiple devices, including computers, tablets, and mobile phones.

  • No, your account is for your use only. Please do not share your login credentials with anyone. Anyone found doing so will lose access immediately.

More questions? Contact Us!